Last updated: November 4, 2023
Thank you for shopping at Jewel Box.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Returns made within 14 days of purchase will be given a full refund with original receipt for unworn, unaltered merchandise.
Returns made within 30 days of purchase may be exchanged and/or be issued a store credit with original receipt for unworn, unaltered merchandise.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 30 days
- The Goods are in the original packaging
- The Goods were not used or damaged
- You have the receipt or proof of purchase
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
If you have any questions about our Returns and Refunds Policy, please contact us: